Business Relationship & Demand Manager (m/f/d)

29 countries. Around 48,000 colleagues. 70,000 pharmacies supplied and millions of patients: Join PHOENIX! Support us in supplying the people of Europe with medicines and healthcare products quickly and reliably - and experience a job that is as diverse as it is important. Where you can proactively master challenges, implement ideas and drive change. Look forward to pure variety at a successful, future-proof family company, the market-leading pharmaceutical retailer in Germany and at the same time the best integrated healthcare provider in Europe.

In our IT & Digital department we are looking for a Business Relationship & Demand Manager (m/f/d) in Mannheim or Fürth.

Your Tasks

  • Supporting our international business partners from 29 countries in all kinds of IT demands and being the link between local organisation and Shared Service IT
  • Consultation on analysis, value creation and cost efficiency of IT requirements – preferably in the area of infrastructure services (servers, cloud, network, workplace and security)
  • Initiation of implementation by internal IT organization and contribution during this implementation with emphasis on stakeholder management, requirements engineering and process compliance
  • Fast and efficient familiarization with specific issues concerning our business partners, as well as consistent solution determination
  • Maintenance and continuous optimization of customer satisfaction
  • Assisting in the creation of business partner's IT roadmap
  • Reporting and budget planning

Your Profile

  • Successfully completed university degree – (business) computer science or comparable IT education is helpful but not a must
  • At least 5 years professional experience in consulting or in an industrial company at the interface between business and IT (preferably in an international environment)
  • Understanding of processes, problem-solving skills and solid analytical abilities
  • Strong communication skills and customer focus
  • IT affinity, preferably in the area of infrastructure services
  • Excellent English skills - written and spoken

Our Benefits:

  • Future-proof: We are growing and expanding. We are the market leader and offer you a permanent employment contract, vacation pay as well as 30 days of vacation and much more. (job bike, company pension scheme, etc.
  • Reconciliation of private and professional life: We offer mobile office and flexible working time models.
  • Career: We promote you! There are great opportunities within the PHOENIX Group.
  • Continuing education: We would love to - we are happy if you are eager to learn. The PHOENIX Learning World offers you an exclusive range of further training courses.
  • Team: This is how we work. We promote team cohesion through small and large events.

 

Please apply online including your salary expectation and your earliest possible starting date. Your contact person is Erik Sabo. We are looking forward to your application!

 

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